Privacy Policies

General Privacy Policy

FACTS

WHAT DOES GREENWOOD MUNICIPAL FEDERAL CREDIT UNION DO WITH YOUR PERSONAL INFORMATION?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number a nd account balances
  • transaction history and payment history
  • credit history and credit scores
  • income verification

When you are no longer our member, we continue to share your information as described in this notice.

How?

All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons Greenwood Municipal Federal Credit Union chooses to share; and whether you can limit this sharing.

Reasons we can share your personal informationDoes Greenwood Municipal Federal Credit Union share?Can you limit this sharing?
For our everyday business purposes— such as to process your transactions, maintain your a ccount(s), respond to court orders and legal investigations, or report to credit bureausYesNo
For our marketing purposes— to offer our products and services to youYesNo
For joint marketing with other financial companiesYesNo
For our affiliates’ everyday business purposes— information about your transactions and experiencesYesNo
For our affiliates’ everyday business purposes— information about your creditworthinessNoNo
For non-affiliates to market to youNoNo
Who we are
Who is providing this notice?Greenwood Municipal Federal Credit Union
What we do
How does Greenwood Municipal Federal Credit Union protect my personal information?To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Greenwood Municipal Federal Credit Union collect my personal information?We collect your personal information, for example, when you
• open an account or apply for a loan
• deposit/withdraw funds or p rovide account information
• use your credit or debit card
“We also collect your personal information from others, including credit bureaus, affiliates, or other companies.”
Why can’t I limit all sharing?Federal law gives you the right to limit only
• sharing for affiliates’ everyday business purposes—information about your creditworthiness
• affiliates from using your information to market to you
• sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
Definitions
AffiliatesCompanies related by common ownership or control. They can be financial and nonfinancial companies.

• “Affiliates we may share with include Palmetto Cooperative Services, LLC and CUMAC, LLC.”
Non-affiliatesCompanies not related by common ownership or control. They can be financial and nonfinancial companies.

• “Non-affiliates we share with can include companies such as mortgage companies, insurance companies and direct marketing companies.”
Joint marketingA formal agreement between nonaffiliated financial companies that together market financial products or s ervices to you.

• “Our joint marketing partners include Hartford Life and Accident Insurance Company and CUNA Mutual Insurance Society.”
Other important information
Notices and “Joint Relationships.” Except where expressly required by applicable law, we will provide all notices to the person (member) listed first on any application, agreement or other relevant document with us. The notice will be mailed to the address noted for said person on the application, agreement or other document. If this person (member) has agreed to receive notices and disclosures electronically, then we can send all such notices and notifications, to the e-mail or Internet address provided by said person; or we shall post or otherwise give notice by posting a notice, providing a link or using such other electronic methods authorized under applicable laws and/or regulations. All joint owners, borrowers and guarantors agree to the receipt and sufficiency of any notice or notification sent according to this paragraph.

Modification. The Credit Union reserves the right to modify, change or amend this Privacy Policy and Agreement at any time without notice other than as expressly required by applicable law.

What members can do to help. Protect your account numbers, card numbers, PINs (personal identification numbers), and passwords. In particular, never keep your PIN with your debit card or credit card, as that makes you vulnerable in the event you lose your card or your card is stolen. Use caution in revealing account numbers, social security numbers, etc. to other persons. In particular, if a caller tells you he/she is calling you on behalf of the credit union and asks for your account number, you should beware. Legitimate credit union staff would already have access to that information. It’s important that the credit union has current information about how to reach you. If we detect potentially fraudulent use of your account, we will attempt to contact you immediately. If your address or phone number changes, please let us know.

Protecting Children. We do not knowingly solicit or collect data from children and we do not knowingly market to children online. We recognize that protecting children’s identities and online privacy is important and that responsibility rests with us and with parents.

To limit our sharing

  • Call (864) 229-6177
  • Visit us online: www.gm-fcu.org or
  • Mail the form below

Please note:
If you are a new customer, we can begin sharing your i nformation 30 days from the date we sent this notice. When you are no longer our c ustomer, we continue to share your i nformation as described in this notice. However, you can contact us at any time to limit our s haring.

Questions?

Call 864-229-6177 or visit us online at www.gm-fcu.org

If you would like to mail us your request to limit sharing: Download the mail-in form

BIOMETRIC INFORMATION PRIVACY POLICY AND CONSENT

Scope and Overview

This policy outlines how Greenwood Municipal Federal Credit Union, its vendors, and/or the licensor of the Greenwood Municipal Federal Credit Union’s consumer verification software processes biometric data collected from you for identity verification and fraud prevention purposes. 

Biometric Data Defined

As used in this policy, biometric data includes “biometric identifiers” and “biometric information”. “Biometric identifier” means a retina or iris scan, fingerprint, voiceprint, or scan of hand or face geometry. As the term is used in this policy, the selfie photograph you upload to the software for use in the biometric algorithm is considered a “biometric identifier.”  “Biometric information” means any information, regardless of how it is captured, converted, stored, or shared, based on an individual’s biometric identifier used to identify an individual.  

Disclosure and Authorization Policy

To the extent that Greenwood Municipal Federal Credit Union, its vendors, and/or the licensor of the Greenwood Municipal Federal Credit Union’s consumer verification software collect, capture, or otherwise obtain biometric data relating to a consumer, Greenwood Municipal Federal Credit Union must first:

Inform each consumer that Greenwood Municipal Federal Credit Union, its vendors, and/or the licensor of the Greenwood Municipal Federal Credit Union’s consumer verification software are collecting, capturing, or otherwise obtaining the employee’s biometric data, and that the Greenwood Municipal Federal Credit Union is providing such biometric data to its vendors and the licensor of the Greenwood Municipal Federal Credit Union’s consumer verification software;

Inform the consumer of the specific purpose and length of time for which the consumer’s biometric data is being collected, stored, and used; and

Receive consent by the consumer authorizing Greenwood Municipal Federal Credit Union, its vendors, and/or Greenwood Municipal Federal Credit Union’s consumer verification software to collect, store, and use the consumer’s biometric data for the specific purposes disclosed by the Greenwood Municipal Federal Credit Union, and for Greenwood Municipal Federal Credit Union to provide such biometric data to its vendors and the licensor of the Greenwood Municipal Federal Credit Union’s consumer verification software.

Greenwood Municipal Federal Credit Union, its vendors, and/or the licensor of the Greenwood Municipal Federal Credit Union’s consumer verification software will not sell, lease, trade, or otherwise profit from employees’ biometric data; provided, however, that the Greenwood Municipal Federal Credit Union’s vendors and the licensor of the Greenwood Municipal Federal Credit Union’s consumer verification software may be paid for products or services used by Greenwood Municipal Federal Credit Union that utilize such biometric data.

This policy is intended to comply with all federal, state, and local laws. 

Purpose for the Collection of Biometric Data

Greenwood Municipal Federal Credit Union, its vendors, and/or the licensor of Greenwood Municipal Federal Credit Union’s consumer verification software collect, store, and use biometric data solely for identity verification and fraud prevention purposes.

Disclosure

Greenwood Municipal Federal Credit Union will not disclose or disseminate any biometric data to anyone other than its vendors and the licensor of the Greenwood Municipal Federal Credit Union’s consumer verification software providing products and services using biometric data without/unless:

First obtaining consumer consent to such disclosure or dissemination;

The disclosed data completes a financial transaction requested or authorized by the consumer;

Disclosure is required by law or ordinance; or

Disclosure is required pursuant to a valid warrant or subpoena issued by a court of competent jurisdiction.

Security

Greenwood Municipal Federal Credit Union shall use a commercially reasonable standard of care to store, transmit and protect from disclosure any biometric data collected. Such storage, transmission, and protection from disclosure shall be performed in a manner that is the same as or more protective than the manner in which Greenwood Municipal Federal Credit Union stores, transmits and protects from disclosure other confidential and sensitive information, including personal information that can be used to uniquely identify an individual or an individual’s account or property, such as genetic markers, genetic testing information, account numbers, PINs, driver’s license numbers and social security numbers.

Retention

Greenwood Municipal Federal Credit Union shall retain consumer biometric data only until, and shall request that its vendors and the licensor of Greenwood Municipal Federal Credit Union’s consumer verification software permanently destroy such data when, the first of the following occurs:

The initial purpose for collecting or obtaining such biometric data has been satisfied, such as verification of consumer identity;

Request of consumer to destroy the biometric data; or

Within 30 days of consumer’s provisioning of biometric data.

Contact Information

If you have any questions about our use, storage, or security of your biometric data you can contact us at: gmfcu@gm-fcu.org.

BIOMETRIC INFORMATION CONSUMER CONSENT

As outlined in the “Biometric Information Privacy Policy”, I understand and consent to the collection, use, retention, storage, and/or disclosure or re-disclosure of data or images from biometric verification technology by Greenwood Municipal Federal Credit Union, its vendors, and/or the licensor of the Greenwood Municipal Federal Credit Union’s consumer verification software.  I acknowledge that I have been given a copy of the Policy, or that the Policy has been made accessible to me, and I have had an opportunity to review it and request any additional information concerning the Greenwood Municipal Federal Credit Union’s procedures and safeguards for collecting, maintaining, using, disclosing, sharing, storing, and/or destroying this data.